All serious managers and business leaders understand that customers are an essential part of any enterprise. Without them nothing would be possible, and this is why organizations need to create customer relationship management strategies that will help them make customers more satisfied with their services and products.
To achieve this, organizations utilize CRM software solutions designed to make customer relationship management a walk in the park. They can help gather, store, organize and manage customer information. With this kind of system any enterprise is able to analyze customer behavior and trends, and create actionable strategies to retain customers.
For your enterprise to be efficient, it needs to find a good CRM solution. Here are our top picks.
This is an all-around CRM system that allows enterprises to take care of marketing, customer service and sales processes. It has some of the best technical solutions and amazing technology, which allows many different features and functions.
With Bpm’online CRM you can monitor your customers from the beginning of the journey to the very end. At the same time, it provides all the necessary sales and marketing tools through which you can win over your customers. When you visit their site, you will see that they offer a free trial.
When it comes to getting a CRM it’s best to try it out and see how it works for you. Another reason why so many enterprises choose this solution is because the company provides amazing customer support.
This cloud-based solution is one of the most popular CRM solutions. It has great features that allow managing partners, lead management, marketing automation and managing sales data. No matter if you need an office solution or for on-site activity Salesforce CRM can improve the productivity of your sales team.
The wide range of features of Salesforce allows organizations to gather customer data in real-time and acquire actionable insights. Furthermore, it allows you to create comprehensive reports, sales forecasts and create territory models.
NetSuite CRM developers say that their product is the only solution that really offers a full 360 degree customer view. What’s interesting about it is that it doesn’t have fixed prices like most vendors. Instead NetSuite’s pricing is quote-based. Each customer has custom prices based on their needs and their financial abilities.
It offers amazing client and team tracking. Both of these can give valuable insights into how a business can improve its own methods and be more productive, while learning more about customers and how to approach them. It’s a very user-friendly platform that allows easy contact management.
This CRM is very popular because it offers different solutions and modules that are designed for specific industries. This means that different industries from marketing, healthcare, education, marketing and many others can get solutions specifically designed for their needs.
At its core, this CRM product is designed for marketing automation and all-around lead management. Despite the fact that this is one of the most versatile systems that offers a lot of innovation, it has a fairly short learning curve. Additionally, there are many valuable integration and personalization options.
These are the best CRM products we’ve picked out for you. Have you tried any one of them or would like to mention some other product? Feel free to share your thoughts and experience.