Cloud CRM is an exodus from old school

In comparison to traditional in-house CRM tools, a cloud based solution by bmp’online takes care of maintaining, which reduces the cost of operating the business adding up to the head count.

As a SaaS solution, CRM in the cloud by bmp’online is a cost-effective solution allowing senior management to improve their expenses by saving up a fortune on local servers purchase and support: the entirety of data needed to manage customer relationships with the clients is stored in the cloud.

Looking at your business from various angles, bmp’online cloud CRM solutions utilize cutting-edge approach that brings your pipeline management, promotion, and customer experience to the whole new level. With such a remarkable tool at your fingertips, there is no need to cover any expenses upfront like it used to be with on-site CRM programs: advantageous pricing model for cloud CRM allow bmp’online users to plan their subscription on monthly or quarterly basis. Logging in is the only thing needed to start your journey with CRM cloud offered by bpm’online.

Cloud CRM is a unique way of opportunity management, streamlining sales, and enhancing user relationships

CRM in the cloud: fine tuning your marketing

It’s never been easier to manage your marketing campaigns with online CRM:

Change control. Bmp’online users get a chance to keep their pipeline up to date through tracking the most recent changes in real time, creating profiles of new prospects or updating the info of customers that are already in the database.

Usability. Easy to use interface of cloud CRM will allow marketing team to generate as many sales-ready leads as possible with maximum efficiency and comprehensive data on each particular lead.

Individual budgets. Allocating a certain budget on every opportunity is a no time deal with newly introduced CRM software of bmp’online.

Record management. Keeping an eye on historical data with a 360 approach offered by cloud CRM solutions is the right step towards maintaining healthy relationships with prospects and existing buyers. No need to consult multiple sources to get a clear understanding of where your business stands with a particular client.

Communication. When it comes to messaging, email marketing automation of cloud-based CRM offers to change the way marketing associates communicate with prospects.

State of the art campaigns. Marketing that really works with promotions crafted in CRM in the cloud gives a clear and precise view of your pitches with simple drag-and-drop features defining the next step to take depending on customer’s response.

Analytics. Looking at the big picture, forefront analytical tools are a one stop to see your business metrics, charts, and comprehensive dashboards. Additionally, this is the pointwhere you can cluster your leads and track changes in promo campaigns and the quality of the audience engagement.

Sales process reinvented with CRM software

Aimed at skilled sales reps dealing both with quick sales and larger business deals, CRM Sales is a powerful tool to monitor sales process from multiple views and generate more revenues due to:

End to end process control. From RFQs to billing and deal closure, categorizing customers in industry units is a feather in the cap of any business owner that has a real chance to greatly benefit from cloud based offerings.

Record management. Precise and detailed outlook on history of communication is a guarantee of establishing trustworthy ties with your clientele that last for long.

Corporate communication. Networking within CRM cloud is another Facebook for your team where your team can share ideas and brainstorm on new opportunities appearing on the horizon.

Scheduling. To reach the best possible level of time management, smart calendar at hand takes away the burden of preparation for upcoming meetings and conference calls allowing sales force to easily juggle the time slots.

Smart customer’s account management with cloud CRM

Have you ever wondered what makes some customers stick with you forever and others cut loose? Every client you won wants to be a #1 in your priority line and you can afford this luxury with:

Full cycle care. Beginning from RFIs to further change requests on the way, cloud CRM solutions enable users to quickly deal with queries from both fellow colleagues and customers logging in tickets to the system.

Best practices. Utilizing industry’s best practice, bpm’online service is an effective way to reach out to a larger audience tailoring the communication strategy depending on certain needs.

Easy SLA management.  SLA compliance online is determined and monitored by service catalogue on the cloud platform.

The benefits of using CRM programs from bpm’online

While there are quite a few vendors offering similar cloud CRM solutions, bmp’online has a number of benefits that help the company grow and bond with the clients establishing long-term relations:

• Cutting edge processes tailored specifically to particular needs of the customer
• Effective account management with clear view of customer’s relationship
• Smart interface allows users to easily browse through the system While Bpm’online cloud based system lets business owners connect associates in teams spread across the globe while strengthening communication, it becomes a true asset to any corporate tool kit. CRM in the cloud is a solution created for market players committed to success.