When purchasing any business software a company has to be very careful. Following intuition or just one resource can result in a bad decision. The same applies in instances when you’re thinking about investing in business process management software.
If you are not familiar with this type of business solution, don’t worry, we have you covered. Here are the five things to consider before your buy BPM software.
Your Business Needs and Goals
You have to answer a few simple questions before you continue looking for a BPM tool. How are managing your business processes now? What do you want to achieve with such a tool? What are your goals? Does BPM software have everything you need to achieve them?
You probably already know that every business is unique, but you probably don’t know that every BPM software isn’t. When you know you business goals, it will be easier for you to find a software solution able to meet them, no matter how specific they are.
If your goals keep changing, you have to at least consider finding a solution that allows customization in real time. You can find more about this if you visit this site.
Your budget is the most important factor in the “buying a BPM software” equation. The money that you can spare for this software will determine its functionality. Additionally, you will have to assess the hidden costs, which are quite often overlooked by those who’ve jumped to rash purchasing decisions.
For instance, implementation of on-premises BPM software can turn into a very expensive endeavour. Additionally, you may have to train your staff to use the software, thus losing precious time and resources. You should also look at BPM prices, so that you can plan your investment should you find yourself in a situation where you are able buy additional functionality.
Business Process Management Vendors
When you are investing into a BPM tool, you have to consider the vendor. If you do a simple Google search on BPM software, you will find out that there are a lot of these. In order to find the best one, you have to start thinking of the vendor as your future business partner.
Since you are going to use the software to model, execute and monitor your business process, it has to be secure, reliable and bug-free. In addition, the vendor has to offer top-notch and around the clock support. Take your time, visit vendors’ websites and look for social proof and software awards. Stick with the most reputable vendors to avoid disappointment, and wasting time and money.
BPM System Scalability
The scalability of the BPM system is also a very important thing to be aware of. Some of the BPM platforms are very scalable. What does this mean? For instance, if your business grows, you will need a solution that supports more users and offers more features.
In this instance, you don’t want to change the vendor and implement a new solution. This is why you should find a solution that has several different vendors. Scalability also works backwards – if for whatever reason you don’t need any of the features anymore, you can downgrade your software package and stop paying for services that you don’t use.
Ease of Use
The last item on our list is ease of use. To ensure a smooth onboarding process and that everyone on your staff, even those with no technical background, can use the software, you want an easy-to-use solution. BPM systems are quite complex and you want to opt for those with simple and intuitive dashboards that present the data in easy-to-read fashion.
If you pay close attention to all of these, you will be able to hand-pick a BPM tool that will serve your interest in the long run.